ATTENTION: This position has been filled
Client Services Associate
About the Job
As a Client Service Associate, you will be the direct client contact after the Sales Executives have completed the sale and delivered the responsibility of deploying and implementing and fulfilling the obligation as promised. Our clients are professionals in investment banking, media, and fortune 5000 companies. Your responsibilities will include onboarding the client from an information gathering in order for the development team to best deliver the technology. You will then be providing webinars on our product training, preparing initial point of contact answers and following those through as ongoing clients.
Educate, train, guide and assist clients with “Best Practices”, provide quality service and support, and anticipate improvements to best enhance user’s experience.
• College Degree in relevant areas of study; Communications, Business, Finance related studies, Computing and related studies, etc.
• Proficient in written and oral communication with the ability to retain fast flowing conversation
• Exceptional keyboard skills and comfortable with technology, databases, applications related to and focused on digital communication.
• Possess the passion for perfection and drive to learn more.
• Bi-Lingual is a plus
• Must have the ability to prioritize multiple competing tasks with adjacent deadlines
• Work well under pressure
• Web Technology is a significant plus.
• Must be comfortable with the ambiguity of a quickly changing task list, be a self-starter who can take initiative and does not need to be micro managed
This is a full time job designed for the recent college educated professional that is seeking to acquire relevant job training and exposure to the business of technology and software. Exposure to communicating with professional clients will enhance your opportunity for advancement or to provide you the experience to begin your upward career.
Full Time position
Vacation and other benefits
How To Apply
This position has been filled
Since 2003 Cool Life Systems has been providing trusted On Demand Business Solutions. Our clients come from an array of industries but all have something in common -- they insist on rising above and beyond the success of their competitors. We satisfy this desire by using Software-as-a-Service technology to implement systems with flexibility, agility, high scalability, and a low cost of ownership. No client goes without careful consideration.
Our solutions are tailored to every client's individual needs. Our Comprehensive eSuite is unique to any other provider in the market in that is has the same functional as your own Internal IT department and Infrastructure, with the affordability and convenience of a simple Software-as-a-Service product. Each eSuite gives clients a distinct and trusted web presence that is essential to compete in today's web driven markets. The systems are user-friendly—manageable with simple word processing skills and a basic knowledge of a customized back-end system.