Product Features

CLS 3.0 -  A Tailored eSuite

Cool Life Systems works with every client to evaluate their business needs and detemine which combination of features in the CLS 3.0 system provides the most effective eSuite. All or some of the following functions are used to generate a platform that is perfect for your company:

Powerful SPM

“Sales performance management represents the next generation of best practices for sales. It establishes a strong foundation for improving sales execution.”— Gartner, Inc.

Sales Performance Management (SPM) is an integrated framework that enables companies to plan, model and acheive sales strategies. It ensures the timely execution of sales initiatives while also ensuring that both front-line sales people and decision-makers have visibility to performance.

Robust CRM

Having a customer-driven enterprise will substantially benefit your company.  Competition has become fierce with the global emergence of e-business and the virtual marketplace. CLS 3.0 provides a 360 degree view of all customers by aligning customer service processes, marketing, and sales - turning your company into a customer-centric profit center. It fosters strong customer relationships by utilizing an extensive database that covers every consumer’s vital information and their interaction within your company. With CLS 3.0 robust CRM functionality customer service is superior, consumer loyalty is at its highest, and up-selling existing consumers is effortless.

Comprehensive eMarketing

In today’s market, companies must be proactive, energized, and unique with their marketing initiatives.  Marketing must adapt to your prospects and customers.  CLS 3.0 is that solution.
There is a mutually developed understanding of customers, opportunities, and strategies throughout every level of the company. 

Your buying cycle can be developed with marketing deployments specific to the stage of the lead in your business model.  This continued communication with leads will make your company the authority that they turn to when engaging in a purchase or become a member.
Through buying-cycle marketing triggers and targeted email blasts,
marketing efforts have a high success rate, followed by an improved turnaround, and an immediate Return on Investment (ROI).

Dynamic Reporting

Intelligent data allows you to make quicker, more informed decisions. Equipped with Real Time dashboards, CLS 3.0 provides the information needed to quickly analyze risks and opportunities followed by informed decisions.

The Real Time dashboards give you and each user, from administrative through management, a focused and intuitive look at your data. With more informed decisions, synchronized collaboration, and a strong competitive edge, there is a significant value-added. These dashboards provide an analytical view into company growth, sales progress, marketing returns, customer analysis, sales call statistics, and other vital areas of concern.

Focused Sales and Marketing

CLS 3.0 provides a customer life-cycle platform. This platform automates the process of identifying prospects, aiding qualified leads into customers, and retaining and up-selling existing customers. CLS 3.0 has the proven benefit of tracking each marketing dollar and its revenue outcome, allowing for a dramatically improved turnaround. The marketing and sales features have a powerful effect on strategy and further bring about proactive planning and execution.

Anytime Access

CLS 3.0 can be accessed 24/7 through a web browser.  You can access the system whether you are at work, at home, or overseas. This makes customer service significantly more manageable, especially with the call center automation feature. CLS 3.0 aligns three methods of communication between employee and customer, including email, voice, and Web based interaction.  As a result, prospects and customers are always given a quick response time.

Central Repository

CLS 3.0 is a home base for all information and important documents.  Files can be stored, exported or made available to customers through your corporate websiteo or a secure extranet.

Optimized Website

CLS 3.0 ties in with your professional website. This may be a preexisting site or one that Cool Life System’s team of graphic designers works with you to build.  Through this site, prospects and customers have access to more quality information in a medium that incorporates interactive presentations, video demonstrations, and an enhanced business image.  Cool Life Systems provides websites that are both interactive and informative with Real Time information populated by the company and its clients. It is equipped with a content editor that manages the information, content graphics, articles, and more that appears on your website. 

Customized Integration

An Application Programming Interface (API) is what allows two or more applications to work logically as one through a mutual interface. A business solution needs to become a part of the company’s network where information flows seamlessly throughout. Full of rich features, CLS 3.0 is implemented with API’s that meet your needs. Cool Life System’s talented engineers tailor CLS 3.0 with the client’s desired API applications, such as payment gateways, communication forums, and a web store.